Privacy Policy

Kumu Inc. ("Kumu", "we", "our", "us") developed the website ("Website", "Services") to help you solve complex problems by visualizing and tracking key relationships and connections. We understand how important your privacy is and will take reasonable steps to protect your information as if it was our own. This document provides our policies and procedures for collecting, using, and disclosing your information.

Information We Collect, and How We Use It

Website Visitors
To simply browse our Website, you are not required to provide any personally-identifiable information. However, we may collect non-personally-identifiable information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Kumu’s purpose in collecting non-personally identifying information is to better understand how Kumu’s visitors use its website and to monitor and improve our Website and Services. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Registered Users
When you register for Kumu, we collect personal information including name, username, email, account password, account name and date of registration. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses, information about your computer, geographic location, and other standard web log information. We do not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics
We may collect statistics about the behavior of visitors to the Website. For instance, we may monitor the most popular public accounts and display this information publicly or provide it to others. However, Kumu will not disclose personally-identifying information other than as described below.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Kumu uses cookies to help Kumu identify and track visitors, their usage of Kumu website, and their website access preferences. Kumu visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

When paying for an account subscription, Kumu uses a third party payment processor, Stripe, to assist in processing your personally identifiable payment information. We do not receive or store credit card information into our servers. These transactions and Stripe's use of your personal information is governed by their privacy policy (available at

Disclosing Your Information

Kumu Public Profile
Each registered Kumu user has a public profile which may be accessible to anyone browsing the Website. We disclose your name, username, description (if provided), location (if provided), website (if provided), avatar image (if linked to your email address or uploaded) and date of registration.

Public Accounts, Embeds & Share Links, and Projects & Maps to Which You Have Granted Access to Others
Kumu discloses information related to the owner of each account, including the Gravatar image (if linked to the account owner's email address or uploaded) and the username of the account owner. This information is displayed in the account sidebar of all accounts and is viewable by all who have access to the project. Public projects are accessible to all website visitors and private projects and maps are only accessible to those that you or other managers on your account have granted access to. We may use information about the popularity of public accounts to rank accounts in order of popularity on the public accounts listing, which is accessible to all website visitors.

Protection of Certain Personally-Identifying Information
Kumu discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Kumu’s behalf or to provide services available at the Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Kumu, you consent to the transfer of such information to them. Kumu will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Kumu discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Kumu believes in good faith that disclosure is reasonably necessary to protect the property or rights of Kumu, third parties or the public at large. If you are a registered user of Kumu and have supplied your email address, Kumu may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Kumu and our services. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Kumu takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Business Transfers
If Kumu, or substantially all of its assets were acquired, or in the unlikely event that Kumu goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of Kumu may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Kumu may change its Privacy Policy from time to time, and in Kumu’s sole discretion. Kumu encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last Updated: August 4, 2015


If you have any questions about our privacy policy, send us an email.

Note: This Privacy Policy is available under a Creative Commons Sharealike license, which means you’re more than welcome to steal it and repurpose it for your own use, just make sure to replace references to us with ones to you.